Critical Facilities and Operations Professional

Critical Facilities and Operations Professional

Master Critical Facilities & Data Center Operations

The Critical Facilities & Operations Professional Certificate equips learners with the advanced knowledge and applied skills to operate and maintain the mission-critical power and cooling systems that keep AI and HPC data centers online. This program emphasizes electrical and mechanical systems, OSHA/LOTO safety, building management systems, and cross-team collaboration, preparing graduates for senior technical roles in facilities and operations.

Why Enroll?

This advanced certificate blends classroom instruction, interactive labs, and scenario-driven training so you can:

  • Operate and maintain UPS, switchgear, and backup generators
  • Manage CRAC/CRAH units, airflow containment, and cooling efficiency
  • Apply OSHA-10 and Lockout/Tagout (LOTO) protocols in live environments
  • Use CMMS tools for preventive maintenance planning and tracking
  • Respond to emergencies, conduct incident reviews, and support continuous uptime

This program is ideal for experienced technicians, facilities staff, and operations professionals seeking advancement into senior critical facilities roles.

Program Format

Total Hours: 96
Format: Blended – Online + Hands-On

  • Live Instruction: 60 hours
  • On-Demand / Self-Study: 36 hours

Hands-On Training

In-Person Labs:
College partner labs or employer facilities, including electrical panels, generator mockups, cooling systems, and CMMS practice environments

Remote Lab Option:
Simulated BMS dashboards, CMMS case studies, and OSHA/LOTO virtual modules

Included With Your Enrollment

Critical Facilities Operations Handbook
CMMS & Preventive Maintenance Templates
OSHA-10 Safety Training Module Access
LOTO checklists, emergency response guides, and commissioning documentation templates

What You’ll Learn

  • Electrical systems: UPS, switchgear, PDUs, and backup generators
  • Cooling systems: CRAC/CRAH, airflow management, containment strategies
  • OSHA-10, Lockout/Tagout (LOTO), and advanced safety protocols
  • CMMS workflows: preventive maintenance, tracking, and reporting
  • PLC/BMS monitoring and automated system alerts
  • Emergency incident response and escalation paths
  • Coordination with NOC and operations teams for uptime assurance

Who Should Attend?

The Critical Facilities & Operations Professional Certificate is designed for:

  • Experienced data center technicians advancing into facilities operations
  • Facilities staff managing electrical and cooling infrastructure
  • NOC and operations leads preparing for cross-functional responsibility
  • Engineers, electricians, and HVAC professionals transitioning into data center roles
  • Incumbent workers seeking OSHA and LOTO certifications to qualify for senior positions

Course Modules Breakdown

Module 1: Electrical Systems Fundamentals (10 Hours)

  • UPS, PDUs, switchgear, and backup generator basics
  • Lab: Power distribution safety checks

Module 2: Cooling & Airflow Management (10 Hours)

  • CRAC/CRAH operations and airflow containment
  • Lab: Cooling efficiency assessment

Module 3: OSHA-10 & Lockout/Tagout (LOTO) Safety (8 Hours)

  • OSHA-10 compliance modules
  • Lockout/Tagout applied scenarios
  • Lab: LOTO drill with simulated equipment

Module 4: CMMS & Preventive Maintenance (10 Hours)

  • CMMS dashboards and scheduling
  • Preventive maintenance workflows
  • Lab: Create and execute a PM schedule

Module 5: PLCs, BMS & Automation Basics (10 Hours)

  • Intro to programmable logic controllers
  • Building management system (BMS) monitoring
  • Lab: Analyze BMS telemetry

Module 6: Incident Response & Emergency Protocols (12 Hours)

  • Failure modes in power and cooling systems
  • Emergency drills and escalation paths
  • Lab: Conduct an emergency simulation

Module 7: Facilities–NOC Coordination (8 Hours)

  • Cross-team workflows with operations and NOC staff
  • Runbooks and escalation handoffs
  • Lab: Incident review with NOC/Facilities joint team

Module 8: Advanced Power & Cooling Operations (10 Hours)

  • High-density AI/HPC loads and advanced efficiency strategies
  • Redundancy design (N+1, 2N)
  • Lab: Analyze a high-density load scenario

Capstone: Integrated Critical Facilities Simulation (18 Hours)

  • Operate electrical and cooling systems in a simulated outage
  • Apply OSHA/LOTO and CMMS workflows
  • Coordinate with NOC and operations staff during crisis
  • Deliver a post-incident report with remediation plan

Career Track Information

  • Review Dates Below
  • Online & Classroom
  • Tuition: TO BE ANNOUNCED
  • Ask about Tuition Assistance
  • 96 Hours
Launching 2026 - Email Questions

Email for more details

Additional Information

  • Quizzes and Knowledge Checks
  • Hands-on Instruction
  • Guest Lectures & Networking
  • 1 EXAM VOUCHER – W3CB Critical Infrastructure Operator Certification